Shipping & Returns
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Shipping and Handling
In order to keep your final cost as low as possible, all orders are shipped exclusively via The United States Postal Service from our store in north-central Texas, U.S.
Domestic orders: Shipping rates for purchases at datastitch.com are based upon the total item weight of your order and are calculated in real-time according to the current published USPS rates to your location. Priority Mail, Express Mail and regular Parcel Post services are available to all 50 of the United States.
International orders: Shipping rates for purchases at datastitch.com are based upon the total item weight of your order and are calculated in real-time according to the current published USPS rates to your location. Priority Mail International and Priority Mail Express International Service options are available to most international destinations.
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Damage in Shipment
We take every possible precaution to ensure that your order will arrive unharmed. Should damage occur in transit, the carrier/shipper and their insurance provided is the sole remedy for settlement. Data-Stitch, Inc does not provide any coverage once the item leaves the warehouse at 113 Dennis, Junction Rd, Weatherford, Tx 76088
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Lost Shipments
Buyer must insure themselve by contract through the carrier/shipper. Data-Stitch, Inc does not accept the responsibilty of lost shipments. Data-Stitch, Inc will supply a tracking and confirmation number for all shipments. - Returns & Exchanges (Supply items only)
Supply items can be returned for store credit only. All part items that are unused can be returned for a 70% cash refund or a 100% in store credit. Opened parts including circuit boards cannot be returned.
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Return Instructions:
If you are a registered customer, simply login to your account and click on "Orders". Find the order containing the item(s) you wsh to return, and click on the (RMA) Return Merchandise Authorization link to obtain a unique RMA# to include with your return. We suggest marking the RMA# on your package somewhere. Buyer is responsible for loss during shipping, so we recommend insuring your package. To further ensure expeditious service, please make a copy of the receipt that came with your shipment and include it with your return. Items must be returned in their original packaging.
Send all returns to:
Merchandise Returns
DATASTITCH.com
113 Dennis Junction Rd
Weatherford, TX 76088