I keep getting the message Main Axis not at 100 degrees. I called and went thru the steps to clear this, but nothing seems to clear it. I also get the message Main Axis Reverse. No one has been able to help. I NEED HELP. My Customers are waiting on their products.
James, we too have experience the same problem with our machine. We have had the tech out several times and they clear the error and blamed it on the programming we were using. still to this day still having problems with this but we have found a few tricks around it to clear the problem. Here's our email address if we can help or if you were able to fix yours, let us know what you did. Thank you.
I did figure out how to fix the Main Axis. There is a dial on the back of the machine. You can turn it either clockwise or counter clockwise. If you watch the screen at the same time you will see it moving. Just set it to 100degrees. Should work out for you. Or at least it did for me. Hope this helps.
Please email firstname.lastname@example.org or email@example.com for your PRO machine questions and tech help. Main Axis reverse can mean something is stopping the rotary hook. And also it could mean rotary hook need oil. Or call me Shelly Cook 817-594-9577 Ext. 1 and I'll get you to a tech.